Some discount features that you may see referenced in BigCommerce documentation might look unavailable when you go to create a Coupon or Automatic Promotion. This may be because the feature is only available on the Legacy discount interface (or vice versa for the Standard interface).
Within the BigCommerce backend, there are two different interface options for creating Coupon Promotions or Automatic Promotions: Legacy or Standard. You can select which interface you want to use on the Marketing > Promotions page by clicking the ‘Create’ button dropdown:
The two interfaces offer slightly different functionality.
Essentially, the only reason to use the Legacy Editor is if you want to easily display banners in your webstore to inform customers of available discounts.
Legacy Coupon/Automatic Promotion Creation Steps:
Step 1: Create a new Automatic or Coupon promotion using the legacy editor
Step 2: Set your promotion settings and scroll to the bottom of the page
Step 3: Select/configure the following Banners:
Step 4: Banners are configured using a WYSIWYG editor that can accept certain logic-based placeholders (EX: %%condition.remaining%% = the number of items or spend amount remaining to qualify)
Finally, you can control which page(s) your banners appear on before saving your promotion.
We like to update our blogs and articles to make sure they help resolve any troubleshooting difficulties you are having. Sometimes, there is a related feature to enable or a field to fill out that we miss during the instructions. If this article didn't resolve the issue, please use the chat and let us know so that we can update this article!
As both a BigCommerce Certified Partner and an Oracle NetSuite Alliance Partner, Anchor Group is ready to handle BigCommerce and NetSuite projects alike! Whether you already have one platform and are looking to integrate the other, are considering a full-scale implementation of both platforms, or simply need support with ongoing customizations, our team is ready to help answer any questions you might have! Get in touch!