Are you wondering if your SuiteCommerce checkout page is up to snuff? Whether you're just about to implement SuiteCommerce or have been using SuiteCommerce for years, this quality assurance checklist can help you make sure that the checkout page on your website is working properly!
QA and Checkout Page Customization
As you work through this checkout page QA checklist, keep in mind that individual SuiteCommerce websites sometimes have customizations or SuiteCommerce Apps in place that can add, change, or remove functionality on your checkout page.
For that reason, this checklist might not cover every aspect of your checkout page, but it's a great starting point! This checklist covers all the core functionality of a good SuiteCommerce checkout page.
SCA Checkout Page QA Checklist
While this is not an exhaustive list of the features and functionality that may be available on your SuiteCommerce or SCA website, this checklist can help you ensure that the core functionality of your SuiteCommerce Checkout page is working properly. If you need help troubleshooting or resolving any issues you identify, contact our team!
Shipping Address
- Are all listed addresses displayed?
- Can the user select, edit, remove, and add addresses?
- Are all delivery methods and costs visible?
- Can the user select each of the delivery methods?
- Does the summary display subtotal, number of items, promos, discount total, shipping cost, and total?
- Is the ship to address with the items in the cart visible?
- Do items display with image, name, price, SKU, unit price, quantity, and amount?
- Can the user edit the cart by clicking 'Edit Cart'?
- Does the continue button take the user to the 'Payment' page?
Payment Method
- Can the user select, edit, and remove payment methods?
- If no payment is listed, can the user select payment type and enter the required information?
- Can the user apply a gift certificate?
- Can the user select a billing address or check the 'Same as Shipping Address' box?
- Are 'Summary' and 'Ship to' still displayed on the right?
- Can the user select 'Back' and return to the 'Shipping Address' page?
- Does clicking 'Continue' take the user to the'Review' page?
- Is the user prevented from moving to the 'Review' page if no payment method is entered?
Place Order
- Does the Order Confirmation page appear?
- Is a corresponding Sales Order created on the backend?
Checkout Page Troubleshooting
We recommend using this SuiteCommerce checkout page QA checklist as a guide to help your team identify potential issues on your website. However, we realize it can't consider the nuances of your particular website the way our team of SuiteCommerce developers can.
If you need help troubleshooting issues you found on your SuiteCommerce checkout page, or if you have any questions about features or functionality not included on this checklist, feel free to contact our team!
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If you have general questions about SuiteCommerce or more specific questions about how our team can support your business as you implement NetSuite or SuiteCommerce, feel free to contact us anytime. Anchor Group is a certified Oracle NetSuite Alliance Partner and Commerce Partner equipped to handle all kinds of NetSuite and SuiteCommerce projects, large or small!
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