When creating a SuitePromotion, you may find that the “Auto Apply Promotion” checkbox is not present on the promotion record or the website setup record.
To get to SuitePromotions, go to Commerce > Marketing > Promotions. If you do not have the promotions tab, you may need to enable SuitePromotions.
Need a refresher on how to enable specific features? Check out this article on Enabling Features in NetSuite!
Promotions form without Auto Apply Promotion checkbox
How to Display the Auto Apply Promotion Checkbox
To fix this issue, you must ensure that the Auto Apply Promotions is enabled. To enable, go to Setup > Company > Enable Features:
Then go to the Transactions tab and scroll down to the Sales section. Check the Auto Apply Promotions box.
Please Note: This will have impact on both the UI and SuiteCommerce side. Be sure to check with any ERP teams who may be involved before enabling.
Once this is enabled, refresh your promotion record, and you will see the Auto Apply box appear!
Author: Sam Galvin
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