If you fulfill SuiteCommerce, Shopify, WooCommerce, or BigCommerce orders in NetSuite, you can allow customers to check on the status of their order in a branded portal!
Customers have the freedom to surfacing their shipment information on-demand in a secure, branded NetSuite customer portal, without having to create an account!
With this NetSuite portal integration, you can enable customers to check on the status of their order in a branded portal.
The NetSuite portal looks up order shipment status by identifiable customer information such as NetSuite tracking number, order number, email, phone, or zip code, so customers don't need to create an account or a password! No need for a separate NetSuite customer portal login.
Your customers can view their order status, including NetSuite fulfillment details!
Customers can see NetSuite item fulfillment package details such as the shipping carrier, tracking number, expected delivery, and shipping destination address.
In the custom portal, users can also view shipping status details such as package shipping history and shipment progress, and can even sign up to receive notifications about shipping for NetSuite orders.
See the NetSuite customer portal order shipment tracking functionality in action!
Explore some of the configuration settings available to adjust the look and feel of the customer order tracking portal to best match your company's branding!
Extension
Order Management/CRM
Yes
No
