Sometimes, when using SuiteScript to try to get a value from a NetSuite record object, the value is empty even though you know that the record has a value in that field. This specifically occurs when you are getting your record object through the event context.
const salesOrder = context.newRecord;
const entity = salesOrder.getValue('entity');
log.debug("entity", entity) //this is blank!What is causing my GetValue to be empty?
The issue is probably occurring because your script is being triggered by an inline edit or ‘Xedit’ event.
Normally, the context.newRecord object contains the entire record; in cases where the triggering event is an inline edit, only an abridged version of the record is served via the script context. It contains some metadata about the record and the specific field(s) that were changed, but not every field.
In this example case, the ‘entity’ field was not the modified field, and so was not provided.
Solution and Code Sample
The easiest way to get around this, if you know that your script might be triggered by an inline event, is to load the record normally using the data provided in the context.newRecord object.
const salesOrder = record.load({
type: context.newRecord.type,
id: context.newRecord.id
})
const entity = salesOrder.getValue('entity');
log.debug("entity", entity) //this has a value now!As a bonus, you may notice that this method doesn’t require you to know what the record type is to do this, so you can have a script be deployed to several different record types, and this will still work.
Author: JP Terneus
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